Tech Specs:

• Qualcomm Snapdragon 845 – up to 2.8 GHz

• OS: Android 10

• Chrome browser: version 86

• 4K @ 60 HDMI video/audio input/output

• 4GB LPDDR4 memory

• 64GB internal storage

  • 20GB used by OS and other settings.

  • Can add either or both internal SSD and external microSD for additional storage.

    • Format Storage button in the Advanced Troubleshoot tab if additional storage is added. Internal SSD card must ONLY be installed by the factory or Korbyt

• 1GB ethernet

• 145 x 160 x 25 (6.9″ x 6.3″ x 1″)

• Fan-less

• Wi-Fi enabled (not an add-on)

• HDMI pass-through

• Screen-control

• HDMI-CEC

Config Page:

• To access Virgo player’s config page: “https://IPaddress:8080” page refreshes by refreshing the browser instead of clicking on display area

• To access Virgo player’s logs: “http://IPaddress:65001”

Hot Keys:

• Player info: CTRL+ALT+I

• QR code: CTRL+ALT+Q

• Reboot: CTRL+ALT+Del

• Clear Cache: CTRL+ALT+C

Power Button:

The power button is not an actual power button. Tapping the power button can put the player into and take out of sleep. If the monitor displays a black screen and there are flashing NIC lights, tap the power button to verify the player was not put to sleep

Factory Reset:

• Press and hold reset button for 6 seconds. The reset button is located next to the power button. may need a paper clip to press

• In config page: “Advanced” > “Troubleshoot” > “Factory Reset Player”

  

Player Upgrade:

• Can upgrade player via CMS tenant.

  

• Can upgrade player via config page; “Advanced” > “Player Upgrade”. Player upgrade can be a player install package, a webview package (Chromium renderer) or OTA package using a .kap (Korbyt Android Package) file.

• Update process can take up to 60 minutes; PLEASE DO NOT REBOOT PLAYER DURING UPGRADE PROCESS

  

Player Run Time (PRT):

In player config page; you can select from several player versions to match the PRT of the hybrid or on-prem server.