Configure the Korbyt PWA Player on a Chrome Device

The steps below outline how to provision a Chrome Device as a Korbyt PWA Player

The Chrome device must be on ChromeOS version 85 or later to work as a Korbyt PWA.
To update the ChromeOS in your Google Admin Console, go to Device update settings. Click Auto-upated settings. Select Allow updates. From Target version, select a ChromeOS version.
Save and Reboot

If you require the player to opperate on a domain with SSL Inspection see How To Get Chrome Devices To Work On A Domain With SSL Inspection

• Ensure that the Chrome device is connected to the network.

• Navigate to your Chrome Devices Page in your Google Admin Console

  

  • Make sure an organizational unit is created, if not done already

• In your Google Admin Console navigate to Apps & extensions

  

• Select the Organization Unit that needs the Korbyt Player, and then select the Kiosks Tab

  

• Click on the Add by URL button in the lower right corner

  

• Add the Korbyt Player URL for your tenant

  

  • The URL will be the same as your Korbyt tenant, followed by /pwa

  • for example https://voyager.korbyt.com/pwa

• Click Save

• Click Agree on the next screen

• Select the newly added PWA Player and enable “Allow App to Manage Power” then click save on the top right

  

• Click the dropdown nex tto “Auto-launch app” and select the Player App that was just created

  

• Save & Reboot the device

• Upon reboot, you should be prompted with the Korbyt Provisioning page with the 12-character provision code for the player.

  

• Provision the player following the standard Korbyt Player Provisioning process:

Frequently Asked Questions

How do I clear the cached content from a Chromebox?

Enter the following URL in a Chrome browser: http://player_ipaddress:65001/clear-caching-proxy/ .

The “proxy” entry has nothing to do with a network proxy. That is the name of the code module we use.

Our cache is acting as a proxy for the Korbyt CMS.

How do I rotate a Chromebox display from landscape to portrait?

Press CTRL+SHIFT+F3. This will rotate the screen 90 degrees

How do I access the logs on a Chromebox?

Goto the following URL: http://player_IPAddress:65001/logs

Example: http://x.x.1.86:65001/logs

========== ChromeOS Main ========== 16:32:30 [Info] Version: 1.4.6 16:32:30 [Info] Loaded from storage: {“settings”:{“forceSettings”:false,”player_name”:”RMG-xxx-xxxx41″,”player_uid”:”{xxxxxxxxxx170}”,”provisioning”:{“cms”:”https://company.korbyt.com”,”provisioned”:true,”tenant_token”:”xx-xxx-82″,”tenant_type”:”saas”,”version”:”1.2.5″,”webService”:”https://company.korbyt.com/ws”},”wsUrl”:””}} 16:32:30 [Info] {“forceSettings”:false,”online”:true,”wsUrl”:””,”player_uid”:”{xxxxxxxxxx170}”,”player_name”:”RMG-xxx-xxxxxx41″,”provisioning”:{“cms”:”https://company.korbyt.com”,”provisioned”:true,”tenant_token”:”xx-xxx-82″,”tenant_type”:”saas”,”version”:”1.2.5″,”webService”:”https://company.korbyt.com/ws”}}

How can I verify a Chromebox is active on the network outside of Korbyt?

Enter the following URL into a Chrome browser for an uptime: http://player_ipaddress:65001/healthcheck

Example: http://192.168.0.1:65001/healthcheck

Results: {“count”:1,”platform”:{“os”:”cros”,”arch”:”x86-64″,”nacl_arch”:”x86-64″},”version”:”1.3.2″,”uptime”:3.495,”startTime”:”2018-07-13T13:06:04.086Z”}

How Do I Wipe And Enroll A Chromebox Into A Managed Account?

To wipe a Chromebox and enroll into a managed account for use with Korbyt, please complete the following instructions.

Wipe the Player

• Turn off the Chromebox.

• Put a paperclip (or pushpin) into the recovery button hole.

• Press down the recovery button with a paperclip while turning on the device.

• Press Ctrl + D.

• Press the recovery button with the paperclip again. The device reboots and displays a yellow exclamation point.

• Press Ctrl + D. The Chromebox reboots and starts the transition to developer mode. This clears all local data and takes approximately 10 minutes.

• At the startup screen, press the space bar, and then press Enter to reboot the device and return to verified mode.

Enroll the Player

• Reboot the Chrome device and follow the onscreen instructions until you see the sign-in screen. Do not sign in yet.

• Press Ctrl+Alt+E to go to the enrollment screen.

• Enter the username and password from your Google Chrome Management administrator or contact the Korbyt Support team for devices purchased from RMG.

• Click Enroll device. You’ll receive a confirmation message that the device has been successfully enrolled.

Provision the device in Korbyt

• After enrolling the player and installing the Korbyt app, the device will display a Korbyt provisioning token on the screen. To provision the device in Korbyt,