July 20th, 2026
Booking
Room Panel

This update represents a significant step forward in the reliability, longevity, and user experience of the Korbyt Room Panel App, while preserving all the functionality you are familiar with from the previous version.
Rebuilt on a Modern, Supported Platform
The application has been rebuilt on an up-to-date platform (MaUI) to ensure it remains fully supported, secure, and compatible with the latest devices and operating systems for years to come. As a user, you can expect a more stable and consistently performing experience as a result of this change.
Refreshed Visual Design
The app features an updated look and feel across all screens, including refreshed iconography, updated fonts, and a revised colour palette. These changes have been made to give the app a cleaner, more modern appearance. The core functionality and workflows remain exactly as before, and you will find everything in the same place as always. If you are using a custom palette, nothing changes for you.

All existing features and workflows are fully preserved in this release. You will be able to continue using the Room Panel App exactly as before, with no disruption to your day-to-day processes or data.
This new version is delivered as an update to your existing Room Panel App.
iOS (iPhone / iPad)
If automatic updates are enabled: No action is required. The update will be downloaded and installed automatically.
If automatic updates are not enabled:
1. Open the App Store and tap your profile icon in the top-right corner.
2. Scroll down to the list of pending updates.
3. Locate Room Panel App and tap Update.
4. The app will download and install. Once complete, open it as normal.
Android
If automatic updates are enabled: No action is required. The update will be downloaded and installed automatically.
If automatic updates are not enabled:
1. Open the Google Play Store and tap your profile icon in the top-right corner.
2. Select Manage apps & device, then tap Updates available.
3. Locate Room Panel App and tap Update.
4. The app will download and install. Once complete, open it as normal.
Note: If you are unsure whether automatic updates are enabled on your device, please check your device settings or contact your IT support team for assistance
July 14th, 2026
Booking
ConciergeAI

The New Booking Diary is a redesigned calendar view. It presents all bookable resources across multiple floors, buildings, and locations in a single scrollable screen, with a fixed time header that stays visible as you scroll, faster booking actions that work directly from the diary, and a personalized filter system that saves each user's preferred view between sessions.

The New Booking Diary is enabled using a feature flag in Global Settings.
Administration > Settings > Global Settings > Default Settings
Locate the New Booking Diary
Set the toggle to βYesβ
Click Save.
Users will see the New Booking Diary in their next session.
The Booking Diary now gives users full 24-hour visibility without forcing a trade-off between time coverage and grid clarity.
When Business Hours is enabled, the diary continues to open at your configured working hours, the view users already know. Users can now scroll beyond the business hours window to view the full 24-hour day, without changing a single setting or losing any detail in the grid.
For most people, nothing changes. The diary opens exactly as it always has. The difference is that the full day is now just a scroll away when you need it.
For users who want the entire 24-hour span in a single frame without scrolling, unchecking Business Hours delivers that, the diary compresses the slot size to fit all 24 hours in one view.
The Diary displays all resources across every selected location in one continuous view. The column header row shows the property name, local time zone, and time scale together, so administrators working across multiple offices always know which building they are looking at and in which time zone. The time header stays locked in place as users scroll down through long resource lists, making the diary practical for large estates with dozens of floors and hundreds of spaces.

A new Filters panel lets users choose which locations, floors, resource types, and Resource Groups (when enabled) appear in their diary. Filter selections can be saved as personal favorites and loaded with a single click on future sessions. Favorites are stored per user account, so each person in the organization keeps their own combination independently of their colleagues. Clicking on the βTodayβ button takes the user back to the current date when navigating.

My Bookings toggle in the top navigation bar filters the diary to show only the bookings the logged-in user has made, across all resources and locations. By default, this includes bookings created both for themselves and on behalf of others; unchecking the Booked for Others option narrows the view to bookings made for the user only. Selecting Home returns the diary to the full organizational view. Users can create new bookings from βMy Bookingsβ as well by clicking on an available slot.

Users can create a booking without leaving the diary by clicking any empty time slot in the grid. The Quick Book panel opens immediately at that position, pre-populated with the resource and time. For bookings that require services, attendees, or questionnaires, an Advanced Booking link inside the panel opens the full booking form.

Each booking on the diary grid is displayed as an information card. Cards surface key details at a glance, without the user needing to open the booking:

A collapsible Legend in the bottom-left corner of the diary displays the color key for booking statuses, meeting types, business and non-business hours, setup and breakdown time bands, and dependent room indicators. The panel can be minimized to a thumbnail to maximize screen space when it is not needed.

An ellipsis menu on every booking card exposes Copy, Move, Recur, Cancel, and Booking Summary actions without navigating away from the diary. Move and Copy open an inline panel where users update the resource and time; Recur creates a series with Daily, Weekly, Monthly, or Yearly patterns. Attendees are notified of changes automatically. The diary remains in view throughout all of these actions.

Clicking any booking card opens a Booking Summary panel alongside the diary. The panel shows the booking title, organizer, status, resource location, date and duration, attendee list, attached services, and collaboration platform link. Users can open the full edit form from the summary without leaving the diary screen.

ConciergeAI is your AI-powered booking assistant inside Microsoft Teams, Outlook, and the Korbyt Booking Web App. You can interact with it in two ways:
Type a request in natural language - Describe what you need and ConciergeAI finds and books the right space.
Use the UI - tap cards, buttons, and quick actions on the home screen to browse and book without typing.
Both journeys lead to the same outcome: a confirmed booking in your Korbyt diary, with no form to fill in and no menus to navigate.

Request a desk using a natural-language prompt such as "Book me a desk tomorrow morning" or "Reserve a desk at [Location] on Friday from 9am to 5pm". ConciergeAI applies location preferences and availability rules to return the best match. Users can also ask for their favourite desk or the same space they used last time.
Specify capacity, features (e.g. display screen), date, and time in a single message. ConciergeAI filters rooms to match the request and confirms the booking in one step. Requests that cannot be fulfilled - for example, a room for 50 people when no such room exists - return a clear no-availability message.
Type "Book a desk near [name] on [date]" and ConciergeAI locates your colleague's booked space and suggests available desks in the same area or floor. If the colleague has no booking on that date, a helpful message is returned.
Existing bookings can be moved, rescheduled, or cancelled through natural language. ConciergeAI identifies the correct booking, presents a summary of the proposed change, and applies it on confirmation. The change is reflected immediately in the Korbyt Booking diary.
ConciergeAI enforces your organisation's booking rules - advance booking windows, duration limits, and after-hours restrictions - and surfaces policy violations clearly rather than silently failing. Access controls are respected: users cannot book resources they do not have permission to access.
What Admins Need to Do: ConciergeAI is enabled per Application. To activate, navigate to Admin Settings > ConciergeAI and enable the feature for either the web application or Outlook/Teams or both. No additional Microsoft permissions beyond the standard add-in deployment are required.

Administrators can now configure the size of resource icons displayed on the Floor Plan, independently for Web and Mobile views. The Icon Size setting is available per floor under Property Setup > Floor Plan > Configure Floor Plan and can be expanded to reveal separate Web and Mobile fields, each accepting a numeric pixel value.
Three preset sizes are available for the Web view:
Small,
Medium (default)
Large
Custom
Custom option that accepts a manually entered pixel value. The Mobile field follows the same pattern. Icon sizes are saved per floor plan, meaning different floors within the same property can each have their own icon size configuration. The selected size is applied immediately when the floor plan is viewed, ensuring resources are displayed at the right scale for the screen. Applies to Korbyt Booking, Bookit & Mobile.
What Admins Need to Do: Navigate to Property Setup > Floor Plan > Configure Floor Plan, expand the Icon Size section, and set the preferred Web and Mobile values. Changes take effect on save and are applied per floor.

The Korbyt Booking Outlook Add-in (O365) now fully supports Combo Room bookings. Users can search for, view, and book Combo Rooms directly from within Outlook without needing to switch to the Web App. Availability and capacity rules for Combo Rooms are enforced at the point of booking.
No additional configuration is required. Combo Room resources already configured in Korbyt Booking will appear automatically in the Outlook Add-in.

Users can control how full-day bookings appear in their Outlook calendars. At booking time, users in Bookit see a checkbox to decide for individual bookings. Outlook calendar entries are created or updated via Microsoft Graph API to reflect the banner setting accurately, including bookings that originate in Korbyt and are subsequently edited in Outlook. The default value of this checkbox is decided by Admins.

Note: The feature is available for Non-Exchange Resources Only via Bookit & Floorplan in Admin Portal.
Mobile β COMING SOON
What Admins Need to Do to configure the default value
Configure the default via Settings > Global Settings>Default Settings > Default: Display Full day Booking as Banner in Outlook. The checkbox is presented to users at the time of booking in Booki & Floorplan in Admin Portal.

A new Booking Rules setting, Virtual Attendee Auto-Assignment Mode, controls whether the system automatically assigns meeting attendees as virtual participants based on their primary property and the booked resourceWhen enabled, the system applies the rule at the point of booking without requiring manual attendee classification. The setting is enabled by default.
When disabled, Attendees will no longer be automatically marked as Virtual and user input would be needed for the same. If Warning message (If Attendee count is different than participant count) is enabled, users will be able to choose if the service count should be based on count or added attendees and if Warning message (If Attendee count is different than participant count) is disabled, the same can be pre-configured by Admins.
Note: Admins can disable the feature in Settings > Business Rule Settings >Booking > Covers/Attendee Restrictions> VA Auto-Assignment

Internal and External Attendee Alerts:
Administrators can now configure booking alert notifications separately for internal and external meeting attendees. This allows organizations to send tailored communications to guests and visitors without applying the same alert template used for internal employees.
Visitor Page: Booking Title Tooltip:
A tooltip has been added to the Visitor Page to display the full booking title when the title text is truncated in the list view.
O365 Add-in: Neighborhood Visibility Based on Active Status:
Neighborhood visibility in the Outlook Add-in now reflects the active status of the neighborhood, ensuring users only see neighborhoods that are currently active.
June 16th, 2026
Booking
May 21st, 2026
Mobile Booking
Booking

A new Allow Book for Someone Else setting has been added under Global Settings β Mobile, letting administrators control whether the Book-for-Someone-Else option is visible to users in the Mobile App. The setting is βYesβ by default, preserving current behavior, switching it to βNoβ hides the option entirely from the Mobile App.

May 19th, 2026
Booking

Admins can now apply add-ons to multiple resources in a single action instead of repeating the same configuration for each resource. The Resource Add-on Configuration screen has two new multi-select fields, Floor and Resource Type, that cascade from the selected Location and narrow which resources are listed; the Resource picker is also multi-select. A live count of selected resources and add-ons appears alongside each Select All control, and clicking Save shows a confirmation pop-up before applying the chosen add-ons to every selected resource at once.


A new Business Rule setting, βAuto Calculate Total Participantβ, gives administrators control over how the Total Participants field is populated on a booking. When the setting is Yes (the default), the field is read-only and equals the sum of the Resource participant counts entered for each booked room. It updates LIVE as spaces are added, removed, replaced, or have their Resource participant counts changed. When the setting is No, the field stays manually editable and is unaffected by changes to Resource participant counts. The behaviour applies to bookings created through Korbyt Booking and Bookit.

The setting is located under Administration β Settings β Business Rule Settings β Booking β Cover/Attendee Restrictions, directly beneath the Show Total Participant setting. The default value is Yes. The setting is property-based: on Korbyt Booking it follows the booking's primary property, and in Bookit it follows the logged-in user's primary property.
The List and Floor Plan views in the O365 Add-in have been updated with a refreshed visual design. Resource cards now display Attendee and Resource Type icons, replacing the legacy Floor label with cleaner iconography. Room and Desk resource types are distinguished by dedicated icons, making space types immediately recognizable at a glance. The Floor icon has been updated with a new highlighted treatment, and the Attendee icon in the header carries a revised color style consistent with the updated design language.

A new API endpoint lets administrators and integration developers update the Non-Exchange User flag on a user's profile without opening the Korbyt Booking admin UI for each user. The endpoint supports both single-user and bulk updates. The change is reflected immediately under Administration β User Security β User and is recorded in the system audit trail along with the timestamp and caller identity.
Multiple Resource Images throughout Bookit
Resources with multiple images now displayed as a carousel in Bookit across Resource Search, the Booking Form, My Bookings, and the Bookit Floorplan. Users can navigate images using left and right arrows.
Azure AD User Sync | Improved Handling of User Import
Resolved an issue where certain users were not being imported into Korbyt Booking during an Azure AD / Entra ID sync. This affected environments where user accounts are managed directly in the cloud without synchronization from an on-premises Active Directory. Affected users will now import successfully without any manual intervention required.
May 15th, 2026
Signage

Playlist Priority Scheduling: Interrupt and Override | Take full control of what plays and when
When something urgent needs to go on screen immediately, you shouldn't have to fight your own playlist to get it there. Playlist Priority Scheduling lets you assign priority levels across your content so that high-urgency material - emergency alerts, executive communications, compliance notices - automatically interrupts lower-priority playback and takes over the display. When the priority event ends, your standard schedule resumes on its own, with no manual intervention required.
With enhancements to Playlist Priority Scheduling, you can:
Define priority tiers across playlists so critical content always wins
Configure interrupt and override rules that activate the moment high-priority content is triggered
Return to standard scheduled content automatically once the priority event completes
Learn more: https://product.korbyt.com/help/articles/1566009-playlist-priority-scheduling-interrupt-and-override
Release Recap We're constantly working to improve Korbyt. Here's what we were up to:
New & Enhanced
Sony Bravia Provisioning and API Integration: Provision and manage Sony Bravia displays directly through Korbyt, with full API integration for streamlined device setup and control.
Amazon Signage Stick Integration: Provision Amazon Signage Sticks using the Device Serial Number (DSN) as the provisioning token, simplifying large-scale deployments.
Schedule Group Cache Clearing: Clear the cache across an entire player group in a single action, making it easier to resolve content refresh issues at scale without touching each device individually.
Crestron Startup Diagnostics: Korbyt now logs the PWA provisioning token, origin, and fallback resolution at startup on Crestron players, giving support teams the context they need to diagnose provisioning issues faster.
Secrets API for API Key Management: A new API enables programmatic creation and deletion of API keys used to manage secrets, supporting automated credential rotation workflows without manual admin intervention.
Korbyt Capture: Local Time Zone Support: Screenshot browser tasks in Korbyt Capture now execute against the player's local time zone, ensuring scheduled captures reflect the correct local time rather than a default server clock.
Korbyt Keychain for Power BI Credentials: Migrate Power BI layouts to use a shared Keychain entry so credential rotations require a single update instead of changes across every individual layout.
PWA Audio Volume Control: Administrators can now adjust the audio volume directly on Korbyt Signage PWA players, including the ability to fully mute a player and have that setting persist.
We love hearing from you! If you have feedback or ideas, please use our feedback portal.
Need more info? Visit our Help Center for guides and resources.
The Korbyt Product Team
April 21st, 2026
Booking

Floor Plan Booking is now available directly in Korbyt Booking. Users no longer need to switch applications to take advantage of their organization's configured floor plans. The entire booking journey, from browsing a visual layout to confirming a space with services and chargeback, is now available in one place.
A dedicated Floor Plan entry now appears in the left navigation of Korbyt Booking. Users can access it directly, without needing to go through the standard new booking flow first. This improves discoverability and reduces clicks.

Once inside, users see a fully interactive rendering of their primary location's floor plan, the same one configured by their admin. Rooms and desks are pinned to their real positions on the floor. Green indicators show available spaces. Users can zoom in, navigate by floor, and see exactly what's around them before they commit to a space.

Selecting a space from the floor plan launches the complete booking journey, the same flow users already know. This includes:
Adding attendee details
Adding services and catering requirements
Applying chargeback and booking type logic
Booking rules, authorization prompts, and error handling
Booking confirmation with email notifications to relevant parties
No features are left behind. If a user selects a space that requires authorization, the appropriate prompts still appear. Booking rules and restrictions remain in force.
The feature is enabled by default for all users with the appropriate permissions. If you'd like to restrict access, it can be switched off under Administration β Global Settings β Default Settings βUncheck βEnable Floorplanβ.
A new feature flag β Preserve Add-ons Within Cut-off has been introduced under BRE Settings β Addons β Addons. It is off by default.
When enabled, add-ons are preserved when the booking time is changed on the same date and the booking remains within the cut-off period. Any change to the date, even if the new date still falls within the cut-off period, follows existing production behavior. If no changes are made to date, time, resources, or attendees, add-ons are unaffected regardless of the flag setting.
Preserve Add-ons Enabled: Add-ons are retained only for same-date, time changes within the cut-off period. All other edits within cut-off show a popup informing the user and drop add-ons on confirmation.
Preserve Add-ons Disabled: A popup always appears informing the user and drop add-ons on confirmation, when a booking is moved within the cut-off period, whether the date or time has changed.

Added under User Groups β Entity Property Based β Modify Booking.
This setting is unchecked by default, and when enabled, users in the group cannot change the date or time of other users' bookings. Users retain the ability to edit date and time only on bookings where they are the Organizer.
Added under User Groups β Entity Property Based β Show Attendees tab.
This setting is unchecked by default and can only be enabled when both βModify Bookingsβ and βShow Attendees tabβ are checked. If either of those settings is unchecked, this setting cannot be selected and displays a no-entry icon on hover. When enabled, users in the group can view and edit attendees on other users' bookings but cannot add or remove them.
Note: These settings address a specific access control concern. When bookings are linked to a user's Exchange calendar, admins with modification rights inherently gain delegate access over that user's calendar. These controls allow tenants to scope that access more precisely without removing modification permissions entirely.
Switching to a Global Add-on resource type during booking no longer resets the Participant Count to 1. The count is retained per line item, and different add-ons can carry different participant counts independently.
Add-on quantities now default based on configuration β Unit-type add-ons default to 1, Participants-type add-ons default to the entered participant count. Resource covers in the Booking Summary and Service Tracker update accordingly on save, eliminating the previous mismatch between the two.
A Total column: calculated as Participants Γ Rate, has been added to the Resources grid. It updates in real time as values change and is display-only. For hourly-priced spaces, the Total adjusts proportionally to the booking duration.
A new Display Total Price on Booking Summary setting is available under Property Settings in Global Settings, enabled automatically when Display Room Price on Booking Summary is turned on.
Multiple Images for Resources
Admins can now upload up to 5 images per resource in Korbyt Booking. Images appear as thumbnails in the resource configuration and display across the Outlook Add-in list view, Floor Plan view & Resource Details in Korbyt Booking.
Outlook Add-in Honors Selected Room Layout
The Outlook Add-in now carries the room layout selected during search through to the created booking. Previously, bookings defaulted to the room's default layout regardless of what was selected in the preference.
Organizer Field Locked in Bookit Edit Mode
When editing a booking in Bookit, the Organizer field is now read-only. The Organizer reflects the Exchange calendar against which the booking was made, and since Outlook does not permit changes to this after creation, Bookit now enforces the same restriction.
Custom Recurrence Pattern Hidden for Exchange Spaces
Custom recurrence option is now hidden for Exchange spaces in Korbyt Booking, replacing the previous behavior where it was visible but blocked with a no-entry icon. This applies across both Create and Edit Series journeys, and takes effect whenever Impersonate Outlook for Recurring Bookings is set to Yes.
Booking Title No Longer Truncated on Diary and Booking Screens
Long booking titles are now displayed in full across the diary, and all associated Booking Details and Booking Summary screens. On the diary, hovering over a booking shows the complete title in a tooltip regardless of length, across the Daily, Weekly, Monthly, and All User diary views.
Bookit: Add Button and Quantity Selector Alignment Fix
The quantity selector and Add button in the Services section are now consistently aligned on the same horizontal line, with the Add button positioned immediately to the right of the quantity selector, and both elements right aligned within the service row. This applies to both the Add Services and Edit Services flows, which are now visually consistent with each other.
A copy icon will be added to the 'Host' field in Booking Summary screen.
Booking notes pop up window can now be maximized.
April 1st, 2026
Booking

This update represents a significant step forward in the reliability, longevity, and user experience of the application, while preserving all the functionality you are familiar with from the previous version.
The application has been rebuilt on an up-to-date platform to ensure it remains fully supported, secure, and compatible with the latest devices and operating systems for years to come. As a user, you can expect a more stable and consistently performing experience as a result of this change.
The app features an updated look and feel across all screens, including refreshed iconography, updated fonts, and a revised colour palette. These changes have been made to give the app a cleaner, more modern appearance. The core functionality and workflows remain exactly as before, and you will find everything in the same place as always.

All existing features and workflows are fully preserved in this release. You will be able to continue using the Service Tracker App exactly as before, with no disruption to your day-to-day processes or data.
This new version is delivered as an update to your existing Service Tracker App.
If automatic updates are enabled: No action is required. The update will be downloaded and installed automatically.
If automatic updates are not enabled:
Open the App Store and tap your profile icon in the top-right corner.
Scroll down to the list of pending updates.
Locate Service Tracker App and tap Update.
The app will download and install. Once complete, open it as normal.
If automatic updates are enabled: No action is required. The update will be downloaded and installed automatically.
If automatic updates are not enabled:
Open the Google Play Store and tap your profile icon in the top-right corner.
Select Manage apps & device, then tap Updates available.
Locate Service Tracker App and tap Update.
The app will download and install. Once complete, open it as normal.
Note: If you are unsure whether automatic updates are enabled on your device, please check your device settings or contact your IT support team for assistance.
February 27th, 2026
Booking

Weβve enhanced the Deep Link to Locate Colleague on Floorplan capability (introduced in V9.7.1) to also work when a colleague is seated at a Fixed Desk allocated to them, not just when they have an active desk/space booking.
When the deep link is opened with a colleagueβs email address (or GUID), Bookit can now locate the colleague even if they donβt have an active booking, if they are assigned to a fixed desk.
Bookit will retrieve the colleagueβs allocated desk and focus it on the configured floorplan, matching the same experience as βLocate on Floorplanβ from Find a Colleague.
February 13th, 2026
Signage

We're constantly working to improve Korbyt. Here's what we were up to this week:
π New & Enhanced
Enhanced Proof of Play (POP) with Hourly Reporting, giving all customers more granular visibility into content performance throughout the day.
Improved Proof of Play to ensure reporting data transitions more reliably between reporting cycles.
π Squashed Bugs
Resolved a problem preventing target selection in Quick Actions and Data Triggers.
Fixed an issue where the font selector in Email Templates was not applying selected fonts.
Corrected a bug that caused images to break when saving and sending Email Marketing messages.
Fixed an issue where the SharePoint Adapter imported media without properly applying tags.
Resolved a dropdown issue in Screen Control and Screen Actions that prevented selecting the first item in the list.
Restored notification emails for predefined submission forms so alerts are now sent as expected.
Resolved a post-archiving error message that appeared after archiving content.
π οΈ Under the Hood
None this week
We love hearing from you! If you have any feedback or feature ideas, please use our feedback portal: https://product.korbyt.com/?b=671ef0a1ad059fed8945cda6
Need more info? Visit our help page for additional information: https://product.korbyt.com/help
The Korbyt Product Team