July 21st, 2025

Booking

Korbyt Booking Release Notes v9.5

What’s New?

Enhanced Virtual Attendee Warning Message

We’ve improved the Virtual Attendee Warning Message to help users manage discrepancies between attendee counts and participant values more clearly and efficiently.

Key changes:

When the number of added attendees does not match the participant count, users see a clear message indicating the mismatch if the warning has been enabled for the location from BRE Settings>>Bookings>>Covers/Attendee Restrictions.

The system explains that services will default to the resource participant count unless updated.

Users are presented with two actionable options:

Use Resource Participant Count – Retains the original resource participant count value and proceeds.

Update to Attendee Count – Automatically updates the participant count to match the number of attendees.

Both options apply changes behind the scenes and seamlessly save and close the booking.

This update ensures accurate service allocation while maintaining a smooth user experience when managing hybrid and in-room attendees.

Introducing Role-Based Control for Collaboration Visibility

A new role-based setting—"Hide Collaboration Details"—lets admins control visibility of the Collaboration field and Copy Link options.

When enabled under User Groups > Entity Property Settings, this setting:

• Removes collaboration visibility during create and edit booking workflows.

• Applies across all platforms and collaboration types (e.g., Zoom, Teams).

• Is off by default, giving full visibility unless restricted.

Perfect for limiting access for vendor or guest roles while maintaining collaboration for internal users.

New Email Tags: Resource_Code and Attendees

We’ve added two powerful new tags to enhance booking communications and reporting:

• @@Resource_Code@@Automatically inserts the resource code for rooms and add-ons.

• @@Attendees@@Displays the Name and Email Address of all attendees, formatted as:

These tags help personalize alerts, improve clarity for recipients, and support detailed reporting and audit needs.

New Admin Control: UDF Support for Floor Plan Bookings

Admins can now manage whether User Defined Fields (UDFs) are shown during bookings made via the Floor Plan.

What’s New:

• A new checkbox setting labeled "Enable User Defined Fields for Floor Plan Bookings" is now available (enabled by default).

Location: Settings > Global Settings > Floor Plan

• When enabled and UDFs are configured, clicking Book on the Floor Plan redirects to the Booking Summary screen in Bookit to capture UDF data.

• When disabled, the Floor Plan booking flow remains unchanged.

This setting gives you flexible control over data entry during Floor Plan-based bookings without disrupting other workflows.

Activate Insights: Google Analytics Now Available

Unlock visibility into how users interact with Korbyt Booking & Bookit through integrated Google Analytics.

Key Capabilities:

• Track feature usage, navigation paths, drop-off points, and engagement trends.

• A new "Enable Analytics" setting (Yes/No) gives admins full control.
Location: Settings > Global Settings > Default Settings

• Enabled by default — ensuring insights are available right out of the box.

• When turned off, no data is collected or transmitted, ensuring compliance.

Note: While this feature does not impact customer-facing functionality directly, the insights gathered play a key role in helping our Product team enhance user experience and shape future improvements across Korbyt Booking & Bookit.

Additional Enhancements

ID

Summary

36361

Admins are now alerted if a desk has future bookings before switching it to flexi desk, ensuring bookings are cleared or moved before the change is saved.

36362

Users can now close image previews in the Bookit/Plugin using a cross (x) button.

36468

Booking created via the outlook plugin now respect the default appointment status (Free/Busy) set at the resource type level

36680

Service headers now match the default Bookit Active Button Color and will dynamically reflect any custom color updates made in Bookit Settings.

Release Fixes and Changes

FUNCTIONAL AREA

DESCRIPTION

CASE REFERENCE

Booking

Users can now successfully modify setup time for bookings even when no setup time is defined for the resource or services.

30803

Colleague Search

Users can now adjust the start time for a colleague’s future desk booking directly from the view screen.

33552

Web App – Services

Add-on start times remain accurate and are no longer impacted by changes to the Reader board display setting.

36144

Visitors

The “Expected Time” filter is now available in the visitor view, consistent with the earlier version.

36347

Booking – Authorization

Rooms requiring approval now follow the correct flow, ensuring they are marked as 'Request' instead of auto-confirmed.

36349

Mobile

Internal API errors no longer occur, and the mobile app now returns expected results consistently.

36487

Web App – UI

The split-screen view now includes a horizontal scroll bar, allowing users to view content from left to right.

36490

Alerts

Service alerts now correctly trigger only for rooms associated with the relevant department.

36605

Outlook Add-in

The “Add Services” button has been restored and now appears correctly when creating bookings via the Outlook Add-in.

36639

Resource Management

Resource groups now display property information correctly, even when areas and sub-areas are defined.

36673

Alerts

Booking cancellation for recurring meetings now triggers a single consolidated alert.

36743

Services

Waitlist issues have been resolved, and services now reflect accurate booking statuses.

36762

Services

Notes from services and add-ons are now only copied when the user explicitly chooses to include them.

36788

Floorplan

Users can now select valid times for future bookings even if today’s times fall outside business hours.

36826

Booking – Confirmation

Quick confirmation alerts now function correctly without asking for missing email when initiated by the creator only.

36836

Booking – Resource Display

Resources tied to unauthorized groups are no longer shown in the booking view for restricted users.

36838

Documents

Documents uploaded for recurring bookings now download properly without data loss.

36841

Outlook Add-in

New users now see their booking records correctly when logging in for the first time via the Outlook Add-in.

36917

Outlook Add-in

Encoding issues with special characters in resource names have been corrected, ensuring bookings process smoothly.

37077

Web App – Attendees

Virtual attendee toggle now works correctly, ensuring booking times remain consistent without any unexpected time changes.

37044

Outlook Add-in

Attendee duplication in the O365 Add-in has been resolved, ensuring attendee details appear only once.

37027

Outlook Add-in

Client Matter label in the O365 Add-in now correctly reflects the value set in the web application.

36954

BookIt

Client Matter changes in BookIt now save and update correctly without errors or data issues.

37045