Fix SI-334 audio issue

The SI-334 hardware supports individual audio for each output, but the Korbyt Player Software is not working properly. Only one SI-334 output can receive audio. In addition, if you push video (with audio) content to 2 outputs, the audio on the one output becomes garbled due to the fact that it is playing 2 overlapping audio streams on top of each other. The only way the audio works is to only push content to a single output, which then makes the hardware become a single output player. The hardware was sold as a multi-output player but cannot function as such. Case Number 214993. Issue has been escalated to Korbyt Development and we were also asked to submit the issue on this forum.

Product Area
Korbyt Signage

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Upvoters
Status

Approved - Roadmap

Board

πŸ’‘ Feature Request

ETA
Mar 13, 2026
Date

27 days ago

Author

Jen Cutts

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