Screen Detective: Catch dead screens before your audience does

Screen Detective is a new monitoring feature that continuously analyzes player screenshots to detect frozen or blank screens. When it spots a problem, it can alert your team and attempt automated recovery steps, often before a viewer or employee ever notices something went wrong.

With Screen Detective, you can:

• Get proactive alerts the moment a screen freezes or goes blank

• Let Korbyt attempt automated recovery steps on affected players (optional)

• Review a dashboard of open and resolved issues, screenshot history, and recovery timelines for every monitored player

Requires the Screen Detective subscription add-on and the newer Navbar navigation. Available for KDA, KWP, BrightSign and other devices with screenshot capability.

Learn more: https://product.korbyt.com/en/help/articles/8007905-screen-detective

Canva Integration: Design in Canva, publish straight to Korbyt

Content creators can now build images and videos directly in Canva and publish them straight into their Korbyt tenant using the new Korbyt app inside Canva, no exporting a file and re-uploading it by hand.

With the Canva integration, you can:

• Publish Canva designs to your Korbyt Tenant in a couple of clicks, right from Canva's Share menu

• Skip the export, download, and upload cycle entirely

• Connect your Korbyt account once and reuse it for future designs

Learn more: https://product.korbyt.com/en/help/articles/1953312-canva-publishing-to-korbyt-through-the-share-app

Release Recap We're constantly working to improve Korbyt. Here's what we were up to:

Squashed Bugs

• Office 365 Calendar data adapters: Corrected an issue causing reauthentication failures

• Player endpoint: Resolved an issue where the player API returned different results than the CMS

• Player Index: Fixed inaccurate status display on the Player Index page

• HLS streaming: Resolved an issue preventing HLS video streams from rendering in Layouts

• Folder View: Corrected a Folder View issue where certain Player Groups were missing Edit and Delete options

• SSO Management: Fixed a display issue where imported users were not reflected correctly on the CMS Users list

• Dynamic Player Groups: Resolved an issue where rules based on state abbreviation did not match correctly

• Sony Bravia: Fixed an issue preventing Sony Bravia remote commands from executing

• OnTarget Stock element: Corrected vertical alignment settings that were not applying

• Audiences: Resolved an issue where user Audience membership would intermittently disappear

• Locations: Fixed an issue where devices located in Alaska would revert to Alabama after updates

Under the Hood

• The Office 365 Calendar adapter reauthentication fix is live on ECS-hosted environments. Tenants still migrating to ECS will receive it as part of that transition.

We love hearing from you! If you have feedback or ideas, please use our feedback portal.

Need more info? Visit our Help Center for guides and resources.

The Korbyt Product Team