Administrative Controls for CreateAI Visibility and Access Requests

Problem Statement

Currently, the CreateAI feature appears in two locations within the Korbyt UI:

• The main navigation bar, and

• The Launchpad area.

When users click CreateAI, they see a “Request Access” button.
When this button is clicked, the resulting email is sent directly to Korbyt Product Administrators, not the tenant’s own administrators.

This can cause:

• Confusion for customers who are not using or ready to adopt CreateAI.

• Unnecessary access requests are being sent to Korbyt directly.

• Potential risk of accidental feature activation for tenants who do not intend to enable CreateAI at this time.

Proposed Solution

1. Administrative Control to Hide or Disable CreateAI

   • Add a toggle within Settings → Signage (alongside other global signage options such as “Enable Korbyt Launchpads” and “Enable Tag Administration”).

   • This toggle would allow tenant administrators to:

     • Turn off CreateAI completely (removing it from both the navigation bar and Launchpad).

     • Or hide it from non-admin users while still visible to Administrators.

   • This placement ensures consistency with existing signage configuration controls and makes it easy for tenant admins to manage CreateAI visibility.

2. Redirect Access Requests to Tenant Administrators

   • When a user clicks “Request Access”, the notification email should be routed to the tenant’s designated administrator(s) instead of Korbyt Product Owners.

   • This allows internal teams to:

     • Review and gauge internal interest in the feature.

     • Respond directly to users with information about organizational policy or the timeline for adoption.

     • Prevent accidental or premature activation of CreateAI.

Benefits

• Customer Clarity – Reduces confusion by hiding unavailable or unused features.

• Administrative Oversight – Keeps tenant admins in control of CreateAI visibility and requests.

• Internal Insight – Allows organizations to measure user interest before enabling the product.

• Governance & Risk Management – Prevents unintentional feature activation.

• Consistency – Aligns with the structure and behavior of other configurable signage features within the Signage Settings tab.

Example Use Case

• A university tenant has not yet enabled CreateAI due to internal branding and compliance policies.

• Currently, A user clicks Request Access, and the email is sent directly to Korbyt Product Administrators.

• Proposed: The tenant admin disables CreateAI visibility under Settings → Signage, removing it from user view.

  • If the toggle remains enabled and a user clicks Request Access, the email is sent to the tenant admin, who can respond appropriately.

✅ Summary:
Place a “CreateAI Visibility” toggle in Settings → Signage to allow admins to control the feature’s visibility, and ensure all Request Access emails are routed to tenant administrators rather than Korbyt Product Owners.